Legal

Privacy Policy

Last updated: June 13, 2026
In short: we collect only what we need to run the Service, never sell your data, and your journal entries and uploaded rules stay yours. You can export or delete your data anytime.

1Overview

This Privacy Policy explains how NextOrderAlpha ("we", "us") collects, uses, and protects your information when you use our website, dashboards, and member application (the "Service"). We aim to collect the minimum necessary to deliver a premium, disciplined trading workspace.

2Information we collect

  • Account — name, email, trading style, plan, authentication data.
  • Your content — journal entries, trade notes, screenshots, uploaded rulebooks, coach & agent settings.
  • Usage — pages viewed, features used, device & browser, approximate location from IP.
  • Billing — subscription status and payment metadata (processed by our payment provider — we do not store full card numbers).

3How we use your information

  • To provide and operate the Service, including dashboards, journaling, coaching, and agents.
  • To power AI Coach and agent features on the data you choose to connect (e.g. your journal, your rules).
  • To process subscriptions, send service and product updates, and provide support.
  • To secure the Service, prevent abuse, and meet legal obligations.

We do not sell your personal information, and we do not use your private journal content to train models for other users.

4Legal basis

Where applicable (e.g. under GDPR), we process data on the basis of performing our contract with you, our legitimate interests in operating and improving the Service, your consent (for optional communications), and compliance with legal obligations.

5Sharing & processors

We share data only with service providers who help us run the Service (hosting, analytics, email, payment processing, and AI model providers for features you use), under contracts that require they protect your data. We may disclose information if required by law or to protect rights and safety. We do not sell data to third parties.

6Cookies

We use essential cookies to keep you signed in and remember preferences, and limited analytics cookies to understand usage. You can control cookies through your browser settings; disabling some may affect functionality.

7Security & retention

We use industry-standard safeguards to protect your information, though no method is perfectly secure. We retain personal data for as long as your account is active and as needed to comply with legal obligations, then delete or anonymize it.

8Your rights

  • Access, correct, export, or delete your personal data.
  • Object to or restrict certain processing, and withdraw consent for optional communications.
  • Delete your account and content at any time from settings.

To exercise these rights, contact us using the details below.

9Contact

Questions or requests about your privacy? Contact privacy@nextorderalpha.com. We may update this policy from time to time; material changes will be posted here with a new date.